SUPPORT

You can contact a support representative at any time.

FREQUENTLY ASKED QUESTIONS

You can contact a support representative at any time.

TECHNICAL INQUIRIES

That's what we're here for. Please contact our support staff with as much detail as possible and they will get back to you as soon as they can - normally within one business day.

All laptops, modern smartphones, tablets and most dedicated e-readers like kindle are supported. As long as you can use them to browse the internet you should be fine using Readiva too.

Yes. Here's a list of the most common browsers that Readiva supports: Chrome, Firefox, Safari, Opera, or Internet Explorer. Also make sure you're on a device running Windows, Mac OS, iOS, Android, Windows Phone or Linux.

The Readiva support staff. Contact them with as much detail surrounding your problem as possible to get help faster. We strive to answer all requests for help within 24 hours.

You might need to install Adobe Digital Editions! Download it from here.

Contact support and let them figure it out. Call 1-888-567-7211 or email support@readiva.com them and they will get back to you with a solution as soon as possible.

Everything is copacetic on our side. Please contact our support staff 1-888-567-7211 and they will help you with this issue.

BILLING AND MEMBERSHIP

To cancel your subscription fill out the online cancellation form click here or call support 1-888-567-7211.

To make sure you're not billed any further look for a cancellation confirmation email in your inbox or spam folder. If you cannot find it, contact Readiva's support staff.

You can reach live support via: Email: support@readiva.com or call toll-free at 1-888-567-7211.

Speak to the Readiva support department and they will take care of this for you. If you received a confirmation email that your membership has been cancelled, then there should be no further charges.

Cancelling can be done at any time. All charges will stop and you can leep using the service for the term you've already paid for.

Refund policy of Readiva:
i) Fraud, technical issues or us billing you by accident will make us refund you.
ii) Dissatisfaction will Readiva's service may make a refund relevant.

Please redirect refund related questions to our toll-free support number 1-888-567-7211. The above Refund Policy is a shortened version of our Terms of Service.

Refund Status:
It takes us up to 24 hours to process your refund and send you a confirmation email. Kindly allow up to a week for the refund to reach your bank. Call 1-888-567-7211 in case you have questions.


NEED ASSISTANCE?